I wrote last month that it is quite remarkable how broad the functionality is in Claromentis Intranet Software. I did say that this is a very exciting space, and that is certainly true.
One problem it brings is how to decide on intranet software priorities - when the applications are so diverse how can you rationally decide whether a new feature in sales manager is more or less important that a completely unrelated feature in Project Manager - for example?
The answer cannot always lie with our clients - our standard approach is to ask them. But they each have different emphasis themselves on the importance of different intranet applications - according to their own business needs, the reasons they purchased Claromentis or for many other possible reasons.
We combine listening to customers with our own vision of where the intranet framework is going - a truly integrated set of business applications on top of an accurate information layer.
SO far we are doing I think a reasonable job in making what are actually difficult decisions on where to invest R&D.
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