The announcement we made at Claromentis on the Innovation lab based on corporate applications from web 2.0 is really exciting.
Personally the most interesting side of this for me is how involved our existing customers will want to be in this process. We already know some of the largest will be a key part of the process, and equally we will accept that many are not ready to embrace any kind of web based innopvation within their core collaboration systems. It will be great to use the lab for those clients that want top participate and experiment especially in the visualization of user connectivity part.
I will also be curious as to whether there is a clear difference between our US and UK customers in the degree to which they are keen participants in this process. We have always stated that in general terms our US clients are 1 - 2 years ahead of the UK customers in their adoption of forward looking technologies - this will be a real test of this idea!
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